Practical Guide for WXP by HP

 

HP Workforce Experience Platform

Practical guide to data protection, organizational law, and governance for WXP customers

LLAG answers legal questions at the forefront of ongoing developments (Regulatory), supports procurement teams in companies and public authorities when purchasing new IT solutions (Sourcing), and has what is likely the most extensive practical experience with cloud solutions (Cloud: a 360° view).

LLAG Regulatory also assesses specific solutions for suitability in our clients’ environments. What this can look like, we have now described publicly for the first time for HP’s Workforce Experience Platform (WXP).

HP’s WXP is a cloud platform that helps IT departments better understand the digital workplace in their organization. It analyzes telemetry data from endpoints (computers, printers, and headsets), enabling proactive fleet management, more stable IT, and less “digital friction” for employees.

The HP Workforce Experience Platform (WXP) is a cloud platform. It helps IT departments understand the company’s digital work environment—i.e., the IT devices used within the organization.

Focus IT stability, performance, hardware
Primary users IT administrators, support teams
Objective Minimize “digital friction”
Base Data Device telemetry, app performance, technical feedback

HP WXP is the technical foundation for a strong workforce experience. Instead of “good food, good mood”, one could say: “smart gear, mind clear”. The goal is for technology to run smoothly.

Using such a platform typically raises questions in Switzerland: Is WXP compatible with the revised Data Protection Act? What rules apply to federal authorities, cantons, cities, and municipalities? Which settings must a customer configure themselves, and how can misuse by one’s own employees be prevented?

LLAG addressed these questions in a Practical Guide for HP. The guide shows, among other things:

  • that WXP can be used in Switzerland in compliance with data-protection law, including by federal authorities as well as by cantons, cities, and municipalities
  • which settings customers must configure themselves in the WXP Admin UI and what to pay attention to
  • which technical and organizational safeguards against misuse by one’s own employees are advisable, including a control framework and template policies
  • how to structure a data protection impact assessment for WXP (see https://www.dp-services.ch/dsfa)

The Practical Guide is intended for IT, data protection, and compliance leads in companies and in public administration who are introducing WXP or already use it.

Would you like to introduce WXP in your organization or ensure the deployment is legally sound?

We support you in implementing the Practical Guide in your specific environment — from drafting internal policies and completing the data protection impact assessment to supporting the rollout.

Get in touch; we will work with you to develop a solution tailored to your organization (feasibility confirmation for your specific situation; detailed review of cantonal data-protection law, procurement law, organizational law, or particular confidentiality scenarios).

Contact:

Christian Laux, christian.laux@lauxlawyers.ch

Franz Böhmer, franz.boehmer@lauxlawyers.ch